U.S. Pavilion
RESPONSIVE WEB ARCHITECTURE & DIGITAL BRAND SYSTEMS
To support the U.S. Department of State at the Dubai World Expo, I designed and developed the official digital platform for the U.S. Pavilion. The project required balancing a public-facing cultural showcase with a functional recruitment portal for student ambassadors. I built the entire experience on a flexible content management system so the operations team could easily take over once the event launched.
Role
- Senior UI/UX Designer & Front-End Developer
Client
- U.S. Department of State
Scope
- Web Strategy, CMS Development, Brand Integration
Agency
- Thinkwell Group
The Challenge:
Dual User Journeys & Adaptability
The core challenge was designing a platform that served two very different user groups: international guests seeking event info and domestic students applying for operational roles. Because the pandemic pushed the expo back a full year, the site’s architecture had to be highly adaptable, allowing the internal team to manage shifting timelines and ongoing updates without needing constant developer support.
Discovery & Architecture
I started by auditing the 2017 World Expo’s digital presence to establish baselines for localization, accessibility, and content structure.
- User Mapping: I defined clear pathways for our primary users, ensuring the high-stakes volunteer recruitment funnel didn’t get lost alongside the general event programming.
- Information Architecture: I mapped out the site’s structure to organize a massive amount of complex information. The goal was to make critical application features immediately accessible without overshadowing the core theme of “The American Spirit.”
Impact
Ultimately, I delivered a secure, responsive platform that successfully drove volunteer recruitment and kept international guests informed. Because we built it with a scalable, modular architecture, the operational team maintained full control over the digital experience and sustained the brand’s integrity throughout the expo’s extended run.



